Information that is gathered from visitors

In common with other websites, log files are stored on the web server saving details such as the visitor’s IP address, browser type, referring page and time of visit. Cookies may be used to remember visitor preferences when interacting with the website. Where registration is required, the visitor’s email and a username will be stored on the server.

How the Information is used

The information is used to enhance the vistor’s experience when using the website to display personalised content and possibly advertising. E-mail addresses will not be sold, rented or leased to 3rd parties. E-mail may be sent to inform you of news of our services or offers by us or our affiliates.

Visitor Options

If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive. You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.

Cookies

Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.

Description of processing

The following is a broad description of the way this organisation/data controller processes personal information. To understand how your own personal information is processed you may need to refer to any personal communications you have received, check any privacy notices the organisation has provided or contact the organisation to ask about your personal circumstances.

Reasons/purposes for processing information

We process personal information to enable us to provide digital solutions, to maintain our own accounts and records and also to support and manage our employees.

Type/classes of information processed

We process information relevant to the above reasons/purposes. This may include:

  • Personal and family details
  • Lifestyle and social circumstances
  • Goods and services
  • Financial details
  • Employment and education details

We also process sensitive classes of information that may include:

  • Racial or ethnic origin
  • Physical or mental health details
  • Religious or other beliefs
  • Trade union membership
  • Sexual life
  • Offences and alleged offences

Who the information is processed about

We process personal information about:

  • Customers and clients
  • Suppliers
  • Advisers, consultants
  • Complainants, enquirers
  • Employees

Who the information may be shared with

We sometimes need to share the personal information we process with the individual themself and also with other organisations. Where this is necessary we are required to comply with all aspects of the Data Protection Act (DPA). What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons.
Where necessary or required we share information with:

  • Family, associates and representatives of the person whose personal data we are processing
  • Educators and examining bodies
  • Current, past and prospective employers
  • Suppliers
  • Financial organisations
  • Business associates, professional advisers and consultants
  • Employment and recruitment agencies
  • Service providers
  • Traders in personal information

Undertaking research

Personal information is also processed in order to undertake research. For this reason the information processed may include name, contact details, family details, lifestyle and social circumstances, financial details, good and services. The sensitive types of information may include physical or mental health details, racial or ethnic origin and religious or other beliefs. This information is about survey respondents. Where necessary or required this information may be shared with customers and clients, agents, service providers, survey and research organisations.

Transfers

It may sometimes be necessary to transfer personal information overseas. When this is needed information is only shared within the European Economic Area (EEA). Any transfers made will be in full compliance with all aspects of the data protection act.